Frequently Asked Questions

Unfortunately we do not offer nail services, and we only sell nail products.

We highly recommend using either a UV or LED Lamp with a minimum powder of 36 watts, or otherwise the product will not cure correctly and you may encounter some issues.

No, but we have been told by our customers that the Maximum Adhesion has a slightly more pleasant odour than the other liquids.

This is most likely due to the customs regulations of where you live e.g. if you are located in America we are only able to ship liquids in 30ml bottles.

If the item is out of stock it means we are still waiting on a shipment from our supplier. Follow us on Facebook or Instagram for any stock updates.

Usually between 2-3 weeks, if cared for correctly. You can get an infills and this will make the nails last longer.

No, all of our powders are strength powders meaning that they do not need to be capped. However, many people do like to cap them so that during the filing process they are not filing away the colour, this also means that they are using less coloured acrylic when building the nail.

Usually it is because you have not prepped the nail properly.

Follow the steps below to prep the nail:

1. Push the cuticle back ensuring no cuticle is on the nail bed as the acrylic will not stick to it.
2. Buff the nail with a buffing block to remove the surface shine.
3. Remove dust from nail using either a manicure brush or a lint free pad with a bit of Acetone or Gel Residue Remover.
4. Apply nail prep/dehydrator.
5. Apply acid free nail primer or for an even stronger bond acid primer (primer not needed for gel nails)
6. Your nails should now be ready for the application of Acrylic or Gel :)

It is used to create the illusion of a long, slender nail and it strengthens the nail, as the C curve provides strength.

All of our gels can be cured under LED light.

Unfortunately in order to keep the cost of our products low, we do not offer free samples of our products. If you are wanting to try them out, you may be interested in ordering one of our starter kits which can be found here: https://www.naio-nails.co.uk/collections/acrylic-nail-starter-kits

Our Urban Graffiti Gel Polish, Builder in a Bottle and Acrygel are all vegan friendly, cruelty free and use our 10-Free formula. The 10 ingredients that our Gel Polish are free of are Formaldehyde, Toluene, DBP, Camphor, Formaldehyde resin, Xylene, Parabens, Fragrances, Phthalates and animal ingredients.